Sellam Seller Privacy Policy
Sellam is an e-commerce platform that allows sellers to list and sell products online to customers. Because sellers play a very important role in the platform, Sellam is committed to protecting their personal information and business data. This Seller Privacy Policy explains how Sellam collects, uses, stores, and protects the information of all sellers who use the platform.
By registering as a seller on Sellam, you agree to the terms explained in this policy. The goal is to ensure trust, transparency, and security for all sellers while also maintaining a safe and reliable marketplace.
When you register as a seller on Sellam, we collect certain personal and business information to help you operate your online store. This includes your full name, phone number, email address, business name (if applicable), and business location.
We may also collect identification details such as national ID or other verification documents to confirm your identity. This helps ensure that only genuine sellers are allowed on the platform.
In addition, we collect store-related information such as product listings, pricing, inventory levels, sales history, customer reviews, and order performance. We may also collect bank account or mobile money details for payment processing.
We also gather technical information like your device type, IP address, and how you use the seller dashboard. This helps us improve the performance and security of the platform.
Sellam uses seller information to provide and improve services on the platform. Your personal and business details are used to create and manage your seller account.
We use your information to process orders, display your products to customers, and manage payments. Your contact information is also used to communicate important updates, order notifications, and platform announcements.
Performance data such as sales and ratings may be used to improve seller experience, recommend business tools, and ensure quality service across the platform.
We may also use your data to detect fraud, prevent misuse, and maintain trust and safety in the marketplace.
Sellam does not sell your personal or business information to third parties. However, some information may be shared with trusted partners who help operate the platform.
For example, payment details may be shared with banks or mobile money providers to process transactions. Delivery information may be shared with logistics companies to complete customer orders.
We may also display certain seller information, such as store name, product listings, and customer ratings, publicly on the platform so that customers can shop confidently.
In legal situations, we may share information with government authorities if required by law.
As a seller, some of your information will be visible to customers. This includes your store name, product descriptions, product images, prices, and customer reviews.
This visibility is necessary to help customers make informed buying decisions. However, sensitive personal information such as passwords, financial details, and private identification documents will never be publicly shared.
Sellam takes the security of seller information very seriously. We use strong security systems such as encryption, firewalls, and secure servers to protect your data from unauthorized access, loss, or misuse.
Access to seller data is restricted only to authorized personnel who need it to provide services.
However, sellers are also responsible for protecting their account information. You should not share your password or login details with anyone. If you notice any suspicious activity, you must report it immediately.
Sellam collects payment details such as bank accounts or mobile money numbers to ensure sellers receive payments for their sales.
This financial information is used only for transaction purposes and is stored securely. Sellam does not misuse or share this information with unauthorized parties.
Sellers are responsible for ensuring that their payment details are correct and up to date to avoid delays in receiving funds.
Sellers use the Sellam dashboard to manage products, track orders, and monitor sales. All activities on the dashboard are recorded to improve system performance and ensure transparency.
Sellers must use the dashboard honestly and responsibly. Any attempt to manipulate sales, fake orders, or misuse the system may result in account suspension.
Sellam keeps seller information for as long as the account remains active or as required by law. Even after a seller stops using the platform, some data may be retained for legal, financial, or administrative purposes.
When data is no longer needed, it will be safely deleted or anonymized.
As a seller on Sellam, you have the right to access your personal and business information. You can also request corrections if any data is incorrect or outdated.
You may also request account deletion, subject to legal or financial obligations. In some cases, certain records may need to be kept for compliance purposes.
Sellam may update this Seller Privacy Policy from time to time to improve services or meet legal requirements. When changes are made, sellers will be notified through the platform.
Continued use of Sellam after updates means you accept the revised policy.
Sellam is committed to protecting the privacy and data of all sellers on the platform. This Privacy Policy ensures that your personal, business, and financial information is handled securely and responsibly. By using Sellam as a seller, you agree to these terms and help create a safe, trustworthy, and successful online marketplace for everyone.